Network Systems Manager

Company Name:
Salary period: Annual
We are looking for a Network Manager who will design, implement, and manage Q-Lab's information network and end user support systems. Reporting to the Global Information Manager, the successful candidate will provide leadership and total support to ensure the highest level of customer service for Q-Lab's users. Managing a team of 1-2 employees, your focus will be to impress the entire user base with the speed, simplicity, and reliability of our information systems.
We have an international VPN data network with six locations around the world. Our current network size is roughly 180 users and computers, and 25 Servers.
Network Manager's Scope of Responsibility:
- Provide strategic direction to accomplish Q-Lab's business goals for the information network and end user support systems
- Ensure end user issues are solved quickly & correctly
- Ensure proper functioning of information systems
- Protect Q-Lab's mission critical data from theft
- Manage networking & desktop support employees
- Perform continuous improvement (eg make PC's better, faster, and more reliable)
- Oversee documentation, tracking, and management reporting
- Write and enforce procedures
Network Functions:
- End user support
- Windows Servers and Active Directory
- LAN/WAN/VPN architecture (eg network design, Switches, Firewalls, Internet lines)
- Virtualization technologies (eg Citrix, Terminal Services)
- Data backup and disaster recovery
- Email and spam filtering systems
- Anti-virus & security systems
- Network health monitoring
We Require:
Bachelors degree in Management Information Systems or equivalent professional work experience 6+ years experience as Network/Systems Administrator Evidence of achievement in supervisory role Experience with virtualization technologies (Citrix is preferable) Ability to think strategically and assess business value Ability to manage competing priorities Strong verbal and written communication skills Strong customer service orientation
Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers and corrosion testers. We also perform contract test services for weathering and corrosion testing, including both laboratory and natural exposure tests. We maintain a global presence with testing facilities located in the US and sales and distribution facilities located in England, Germany and China. Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio.
Equal Opportunity Employer m/f/d/v

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